Program Assistant - Veteran Services, Valor Home Summit - Full-Time
Company: Axess Family Services
Location: Akron
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: Program Assistant
Veteran Services, Valor Home Summit Full-Time $20.00/Hour Schedule:
Determined on a case-by-case basis GENERAL STATEMENT OF DUTIES:
Contribute to programming support throughout the AFS Veterans
Services’ area by providing quality assurance in the areas of
program compliance, communication, and training needs. Assists the
Divisional Director in the collection of data from veteran sites
and therapists. Responsible for the input of all HMIS data.
ESSENTIAL RESPONSIBILITIES: 1. Ensure case files, policy, and
procedures are organized, meet eligibility requirements, and that
documentation requirements follow funding requirements. 2. Provides
follow-up as necessary with GPD and PATH Outreach staff to mitigate
identified deficiencies or errors. 3. Inputs required data for the
Homeless Management Information System (HMIS) database for the PATH
Outreach Team 4. Run data quality reports and distribute to case
managers to fix 5. Coordinates with case management providers to
ensure HMIS data is accurate and up-to-date for PATH Outreach and
GPD 6. Assists the Divisional Director with training compliance of
all staff. 7. Responsible for tracking therapy data, therapy
attendance forms, and surveys for the programs’ creative arts
therapy program. 8. Attends meetings, trainings, and conferences as
requested for the purpose of program consistency, monitoring,
effectiveness, planning, and goal achievement 9. Helps track and
collate data for reports 10. Assists with coordinating various
activities for current clients in the shelter. 11. Identifies and
reports problems or unmet needs to the Divisional Director. 12.
Completes all necessary paperwork/required documentation as
directed. 13. Complies with agency policies and procedures, COA
regulations, federal and state requirements, and
educational/certification/registry requirements. 14. Other duties
as assigned. 15. Complies with agency policies and procedures, COA
regulations, federal and state requirements, and
educational/certification/registry requirements. Requirements:
QUALIFICATIONS: 1. Ability to model open communication, fair and
equitable treatment, management of conflicts and work in a team
structure. 2. Experience working with families and individuals in a
residential setting preferred. 3. Experience in collecting data and
research preferred 4. Valid Ohio Driver’s License and ability to
meet agency requirements for driving insurability if applicable. 5.
Must be able to meet agency requirements for criminal background
check (Ohio Bureau of Criminal Identification & Investigation).
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor’s degree or
equivalent, pursuing a degree in social work and/or related field
(preferred). MINIMUM EXPERIENCE REQUIREMENTS : Minimum of two (2)
years of experience working in the Social Service field (work with
veterans preferred). PHYSICAL REQUIREMENTS: Ability to hear and
talk on the phone and/or face-to-face interaction required.
Keywords: Axess Family Services, Mentor , Program Assistant - Veteran Services, Valor Home Summit - Full-Time, Social Services , Akron, Ohio
