Trade-Up Retail Sales Specialist

Company: Diehl Subaru of Massillon
Location: Massillon
Posted on: April 1, 2026

Job Description:

Are you a people person with a passion for customer service? Diehl Subaru is growing and we're looking for a Trade-Up Retail Sales Specialist to join our dynamic sales team! In this exciting role, you'll help our loyal Subaru customers explore new vehicle options, trade up to newer models, and enjoy an exceptional ownership experience. If you're driven, friendly, and love matching people with the right car, we want to hear from you! What You'll Do: Engage with existing Subaru owners to discuss vehicle upgrade opportunities. Build strong relationships with customers to ensure satisfaction and retention. Manage trade-in evaluations and coordinate with sales and service teams to convert them into new Subaru sales. Work closely with the service and sales departments to ensure a smooth, customer-first experience. Create a welcoming environment that increases trade-ins, boosts new Subaru sales, and enhances the overall customer experience. What We're Looking For: Previous and strong sales and negotiation skills preferred (but not required). Excellent communication, organization, and interpersonal skills. A customer-first mindset and professional attitude. Ability to learn quickly and thrive in a fast-paced environment. Valid driver's license and clean driving record. What We Offer: Competitive pay plans. Available health, dental, and vision insurance. 401(k) with employer match. Paid time off. Employee discounts on vehicles and services. Opportunities for career growth within the Diehl Auto Group. Join a team that values honesty, customer satisfaction, and community! Apply today!

Keywords: Diehl Subaru of Massillon, Mentor , Trade-Up Retail Sales Specialist, Sales , Massillon, Ohio