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Customer Service Representative

Company: Ivaco Rolling Mills
Location: Mentor
Posted on: January 8, 2022

Job Description:

Customer Service Representative for a fastener distributor.\n Customer Service Representative
September 24, 2021

Ifastgroupe -Distribution

Ifastgroupe -Distribution, a division of Infasco, a Heico Company, is the distribution division of one of the largest manufacturers and suppliers of fasteners and fastener products in North America. - - We prioritize safety, quality and exceptional customer service.

Responsibilities:

Communicating with customers through phone calls, e-mail and faxes in a -friendly and professional manner
Keeping customers informed of current company promotions
Customer quotations and follow up
Sales order entry
Customer expedites
Maintain customer profiles
Assisting in -resolving customer complaints
Collaborating with other people and -departments within the company

Employment Requirements

Professionalism
Excellent communication skills
Excellent typing/data entry skills
Proficiency in Excel preferred
Good math skills
Previous customer service or inside sales experience for a distribution or manufacturing company preferred

Work Environment:

Office environment. Although each customer service rep is assigned specific accounts to work with, - everyone works together -as a team to provide our customers with the high level of service - -they have come to expect from us.

EOE M/F/D/V

Keywords: Ivaco Rolling Mills, Mentor , Customer Service Representative, Sales , Mentor, Ohio

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