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Care Coordinator (Work From Home)

Company: Reflect
Location: Mentor
Posted on: March 16, 2023

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Email, chat & SMS only (no phone) - As a Care Coordinator you'll: Support members through the matching process, facilitate scheduling and logistics with their therapists to set them up for success in therapy; Field support inquiries through chat/SMS and email; Brainstorm and test new projects that support members in building successful therapeutic relationships -- including creating engaging content, refining onboarding flows, etc; Perform data analysis to identify opportunities to improve customer experience, and track and measure their success over time...Hiring Fast > >

Keywords: Reflect, Mentor , Care Coordinator (Work From Home), Other , Mentor, Ohio

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