Student Branch Coordinator
Company: Cardinal Credit Union Inc
Location: Mentor
Posted on: January 27, 2023
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Job Description:
Description:Role:Responsible for all aspects in teaching at our
partnered schools; providing and revising material, revising
presentations/games, engaging students, coordinating with teachers
and principals, and supervising all items related to the learning
curriculum. Assisting students and potential students with their
Credit Union needs; explains services, sets up new accounts,
respond to any issues that may arise. Directing the daily
operations of our student branches. Major Duties and
Responsibilities:20%Responsible for all aspects in teaching at our
partnered schools; providing and revising material, revising
presentations/games, engaging students, coordinating with teachers
and principals, and supervising all items related to the learning
curriculum.15%Responsible for all aspects in teaching at our
partnered schools; providing and revising material, revising
presentations/games, engaging students, coordinating with teachers
and principals, and supervising all items related to the learning
curriculum.15%Assists students with opening and closing accounts,
answers questions/products, and services and resolves problems that
are within their authority to resolve. Refers issues that are
beyond their authority to their supervisor, along with their
recommendations. Identifies cross sell opportunities and cross
sells services to students.10%Develop, implement, and maintain
operational procedures to maximize efficiency and quality of work
and to provide consistent quality service to members.10%Prepare,
implement, and supervise the budget for the student branches that
is consistent with the overall strategic plan and budget of the
credit union.10%Create marketing and public relations concepts
specific to the student branches. Track and evaluate the results of
the programs. Update or change as appropriate to ensure
effectiveness.10%Ensure adequate equipment supplies and working
space is available. Manage and recommend the purchase of equipment
and supplies.10%Maintains student account information on computer
system, assuring that appropriate records are maintained and
required reports are prepared. Performs other related duties as
assigned.Requirements:Expectations:To provide professional, prompt,
courteous, friendly, accurate and timely service to all students.To
process student transactions with zero errors.To develop and
improve knowledge and skills in all areas necessary to keep the
branch running smoothly.To meet/exceed sales and service goals.To
maintain a professional work environment and businesslike
appearance.To maintain a dependable record of attendance and
timeliness.To troubleshoot and resolve student and internal
inquiries in a timely, friendly and accurate manner.Knowledge and
Skills:ExperienceUp to six months of similar or related
experience.EducationA high school education or GED.Interpersonal
SkillsA significant level of trust and diplomacy is required, in
addition to normal courtesy and tact. Work involves extensive
personal contact with others and/or is usually of a personal or
sensitive nature. Work may involve motivating or influencing
others. Outside contacts become important and fostering sound
relationships with other entities (companies and/or individuals)
becomes necessary.Other SkillsTALKINGEspecially where one must
frequently convey detailed or important instructions or ideas
accurately, loudly, or quickly.AVERAGE HEARINGAble to hear average
or normal conversations and receive ordinary information.FINGER
DEXTERITYUsing primarily just the fingers to make small movements
such as typing, picking up small objects, or pinching fingers
together.REPETITIVE MOTIONMovements frequently and regularly
required using the wrists, hands, and/or fingers.AVERAGE VISUAL
ABILITIESAverage, ordinary, visual acuity necessary to prepare or
inspect documents or products, or operate machinery.PHYSICAL
STRENGTHSedentary Work; sitting most of the time. Exerts up to 10
lbs of force occasionally. (Almost all office jobs.)REASONING
ABILITYAbility to apply common sense understanding to carry out
detailed but uninvolved instructions and to deal with problems
involving a few variables.MATHEMATICS ABILITYAbility to perform
basic math skills and to use decimals to compute ratios and
percents, and to draw and interpret graphs.LANGUAGE ABILITYAbility
to use passive vocabulary of 5-6,000 words; to read at a slow rate;
define unfamiliar words in dictionaries for meaning, spelling, and
pronunciation. Ability to write complex sentences, using proper
punctuation, and use adjectives and adverbs. Ability to communicate
in complex sentences; using normal word order with present and past
tenses; using a good vocabulary.This Job Description is not a
complete statement of all duties and responsibilities comprising
this position.PM22PI201697769
Keywords: Cardinal Credit Union Inc, Mentor , Student Branch Coordinator, Other , Mentor, Ohio
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