Student Branch Coordinator
Company: Cardinal Credit Union Inc
Location: Mentor
Posted on: January 26, 2023
|
|
Job Description:
Description:
Role:
Responsible for all aspects in teaching at our partnered schools;
providing and revising material, revising presentations/games,
engaging students, coordinating with teachers and principals, and
supervising all items related to the learning curriculum. Assisting
students and potential students with their Credit Union needs;
explains services, sets up new accounts, respond to any issues that
may arise. Directing the daily operations of our student
branches.
Major Duties and Responsibilities:
20%
Responsible for all aspects in teaching at our partnered schools;
providing and revising material, revising presentations/games,
engaging students, coordinating with teachers and principals, and
supervising all items related to the learning curriculum.
15%
Responsible for all aspects in teaching at our partnered schools;
providing and revising material, revising presentations/games,
engaging students, coordinating with teachers and principals, and
supervising all items related to the learning curriculum.
15%
Assists students with opening and closing accounts, answers
questions/products, and services and resolves problems that are
within their authority to resolve. Refers issues that are beyond
their authority to their supervisor, along with their
recommendations. Identifies cross sell opportunities and cross
sells services to students.
10%
Develop, implement, and maintain operational procedures to maximize
efficiency and quality of work and to provide consistent quality
service to members.
10%
Prepare, implement, and supervise the budget for the student
branches that is consistent with the overall strategic plan and
budget of the credit union.
10%
Create marketing and public relations concepts specific to the
student branches. Track and evaluate the results of the programs.
Update or change as appropriate to ensure effectiveness.
10%
Ensure adequate equipment supplies and working space is available.
Manage and recommend the purchase of equipment and supplies.
10%
Maintains student account information on computer system, assuring
that appropriate records are maintained and required reports are
prepared. Performs other related duties as assigned.
Requirements:
Expectations:
To provide professional, prompt, courteous, friendly, accurate and
timely service to all students.
To process student transactions with zero errors.
To develop and improve knowledge and skills in all areas necessary
to keep the branch running smoothly.
To meet/exceed sales and service goals.
To maintain a professional work environment and businesslike
appearance.
To maintain a dependable record of attendance and timeliness.
To troubleshoot and resolve student and internal inquiries in a
timely, friendly and accurate manner.
Knowledge and Skills:
Experience
Up to six months of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
A significant level of trust and diplomacy is required, in addition
to normal courtesy and tact. Work involves extensive personal
contact with others and/or is usually of a personal or sensitive
nature. Work may involve motivating or influencing others. Outside
contacts become important and fostering sound relationships with
other entities (companies and/or individuals) becomes
necessary.
Other Skills
TALKING
Especially where one must frequently convey detailed or important
instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING
Able to hear average or normal conversations and receive ordinary
information.
FINGER DEXTERITY
Using primarily just the fingers to make small movements such as
typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION
Movements frequently and regularly required using the wrists,
hands, and/or fingers.
AVERAGE VISUAL ABILITIES
Average, ordinary, visual acuity necessary to prepare or inspect
documents or products, or operate machinery.
PHYSICAL STRENGTH
Sedentary Work; sitting most of the time. Exerts up to 10 lbs of
force occasionally. (Almost all office jobs.)
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed
but uninvolved instructions and to deal with problems involving a
few variables.
MATHEMATICS ABILITY
Ability to perform basic math skills and to use decimals to compute
ratios and percents, and to draw and interpret graphs.
LANGUAGE ABILITY
Ability to use passive vocabulary of 5-6,000 words; to read at a
slow rate; define unfamiliar words in dictionaries for meaning,
spelling, and pronunciation. Ability to write complex sentences,
using proper punctuation, and use adjectives and adverbs. Ability
to communicate in complex sentences; using normal word order with
present and past tenses; using a good vocabulary.
This Job Description is not a complete statement of all duties and
responsibilities comprising this position.
PM22
PI201697589
Keywords: Cardinal Credit Union Inc, Mentor , Student Branch Coordinator, Other , Mentor, Ohio
Click
here to apply!
|