Student Branch Coordinator

Company: Cardinal Credit Union Inc
Location: Mentor
Posted on: January 26, 2023

Job Description:

Description:
Role:
Responsible for all aspects in teaching at our partnered schools; providing and revising material, revising presentations/games, engaging students, coordinating with teachers and principals, and supervising all items related to the learning curriculum. Assisting students and potential students with their Credit Union needs; explains services, sets up new accounts, respond to any issues that may arise. Directing the daily operations of our student branches.
Major Duties and Responsibilities:
20%
Responsible for all aspects in teaching at our partnered schools; providing and revising material, revising presentations/games, engaging students, coordinating with teachers and principals, and supervising all items related to the learning curriculum.
15%
Responsible for all aspects in teaching at our partnered schools; providing and revising material, revising presentations/games, engaging students, coordinating with teachers and principals, and supervising all items related to the learning curriculum.
15%
Assists students with opening and closing accounts, answers questions/products, and services and resolves problems that are within their authority to resolve. Refers issues that are beyond their authority to their supervisor, along with their recommendations. Identifies cross sell opportunities and cross sells services to students.
10%
Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members.
10%
Prepare, implement, and supervise the budget for the student branches that is consistent with the overall strategic plan and budget of the credit union.
10%
Create marketing and public relations concepts specific to the student branches. Track and evaluate the results of the programs. Update or change as appropriate to ensure effectiveness.
10%
Ensure adequate equipment supplies and working space is available. Manage and recommend the purchase of equipment and supplies.
10%
Maintains student account information on computer system, assuring that appropriate records are maintained and required reports are prepared. Performs other related duties as assigned.

Requirements:
Expectations:
To provide professional, prompt, courteous, friendly, accurate and timely service to all students.
To process student transactions with zero errors.
To develop and improve knowledge and skills in all areas necessary to keep the branch running smoothly.
To meet/exceed sales and service goals.
To maintain a professional work environment and businesslike appearance.
To maintain a dependable record of attendance and timeliness.
To troubleshoot and resolve student and internal inquiries in a timely, friendly and accurate manner.
Knowledge and Skills:
Experience
Up to six months of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills
TALKING
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING
Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION
Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH
Sedentary Work; sitting most of the time. Exerts up to 10 lbs of force occasionally. (Almost all office jobs.)
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY
Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs.
LANGUAGE ABILITY
Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs. Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
PM22

PI201697589

Keywords: Cardinal Credit Union Inc, Mentor , Student Branch Coordinator, Other , Mentor, Ohio