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Benefits Administrator (Flexible Hybrid Schedule Available)

Company: Alera Group
Location: Mentor
Posted on: September 19, 2022

Job Description:

Responsibilities The Benefits Administrator provides support to the Benefits Operations team and their clients by helping them manage client services and deliverables.-- --- - Provide timely and accurate customer service, marketing and communication materials, and administrative support for the benefit operations team and clients. -- --- - Manage the new business and renewal implementation processes under the supervision of the Benefits Consultants and Vice President of Operations. -- --- - Prepare meeting materials and presentations for Benefits Consultants to present to clients and prospective clients. -- --- - Organize electronic and hard copy client files by utilizing an internal database to maintain, document, manage and report all client activities. -- --- - Research, respond to, and document client inquiries regarding benefits questions and issues within 24 hours. -- --- - Run monthly reporting, update data analytics, and prepare benchmarking reports for clients. -- --- - Coordinate and schedule meetings which may include assembling reports and documents. -- --- - Coordinate and communicate with other teams on client matters when applicable. -- --- - Establish and maintain relationships with vendors and stay abreast of product and pricing changes. -- --- - Have a clear understanding of all CPI-HR systems -----" how they work, what they do, and how they provide value to our clients and our operations for efficiency and value to the client. -- --- - Attend departmental meetings and report on projects and client issues. -- --- - Serve as internal backup for Benefits Consultants and other Benefits Analysts. Qualifications -- --- - Associates Degree or equivalent -- --- - 2-3 years of customer service experience in a professional office setting. -- --- - Life, Accident & Health license is preferred but not mandatory -- --- - Proficient in all Microsoft Office products, including intermediate to advanced knowledge of Excel-- - and PowerPoint-- - -- --- - Detail-oriented -- --- - Strong analytical skills -- --- - Professional oral and written communication skills -- --- - Ability to multi-task and maintain organized records -- --- - A strong aptitude for client service -- --- - Ability to maintain the confidential information of our clients -- --- - A positive attitude and ability to work independently and in a team environment Equal Opportunity Employment We're an-- - equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you're a California resident, please read the-- - California Consumer Privacy Act -- -prior to applying.#pandoIQPandoLogic. Keywords: Compensation / Benefits Administrator, Location: Mentor, OH - 44060

Keywords: Alera Group, Mentor , Benefits Administrator (Flexible Hybrid Schedule Available), Other , Mentor, Ohio

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