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Club Floor Attendant

Company: Residence Inn Cleveland Mentor
Location: Mentor
Posted on: August 6, 2022

Job Description:

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Residence Inn Cleveland Mentor

5660 Emerald

Mentor , OH 44060

Overview

The Club Floor Attendant is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.

Responsibilities


- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
- Keep all work areas clean and properly stocked according to the current meal period.
- Keep all tables cleaned and properly set according to property specific standards.
- Set up and Break down of the breakfast buffet area according to established standards.
- Pro actively pre-bussing tables, and promptly resolving any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
- Assist fellow employees as needed throughout the shift.
- Ensure overall guest satisfaction.

Keywords: Residence Inn Cleveland Mentor, Mentor , Club Floor Attendant, Other , Mentor, Ohio

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