Mortgage Lending Servicer
Company: Cardinal Credit Union Inc
Location: Mentor
Posted on: May 12, 2022
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Job Description:
Description: Cardinal Credit Union was selected by The Cleveland
Plain Dealer as a Top Work Places and one of the Best Workplaces in
Ohio.Cardinal strives to create a culture supporting ideas and
innovation, and offers various opportunities for both personal
growth and professional development. Role:our Mortgage Lending
Servicer is responsible for providing mortgage servicing support.
Duties include, but are not limited to: performing administrative
tasks to support the Mortgage Lending Team, assisting members with
mortgage questions, loan research, processing mortgage payments and
payoffs, preparing mortgage releases, disbursing real estate taxes
and insurance, completing escrow analysis, HMDA processing,
accounts payable/receivable. Monitor and track borrowers' evidence
of insurance to ensure compliance with loan document requirements.
Serves as a back-up to other functions, or projects, within the
Mortgage Lending Department. Provides general Credit Union
information and actively participates in Cardinal's Superior Sales
& Service Program. Major Duties and Responsibilities: Responsible
for Fannie Mae full servicing, uploading documents, and reports for
servicing related items. Reviews daily balancing for proper and
accurate daily postings. Processes payments from tellers including
loan payoffs and adjustments and processes mail payments.
Reconciles closed loans and resolves errors including incorrect
payments, escrows, secondary marketing, and closing mistakes.
Researches and resolves funding errors. Prepares miscellaneous
correspondence and records.Our Mortgage Lending Servicer assumes
responsibility for establishing and maintaining professional
business relationships with members and mortgage professionals.
Resolves (or refers) requests and problems promptly and
courteously. Answers member loan questions regarding applications
in the process of approval, payments, balances, and insurance
requirements. Keeps members and realtors properly informed of
Credit Union policies and procedures. Notifies members of
additional information required. Maintains and conveys the Credit
Union's professional reputation.Assumes responsibility for
establishing and maintaining effective coordination and
communication with Credit Union personnel and with management.
Assists and supports Mortgage Loan personnel as needed. Completes
reports and records promptly and accurately. Attends meetings as
required. Keeps management informed of area activities and of any
significant problems.Assumes responsibility for related duties as
required or assigned. Performs miscellaneous clerical functions as
needed. Keeps work area clean, secure, and well maintained.
Replaces absent Mortgage Loan personnel as required. Actively
participates in Cardinal's Superior Sales & Service Program. Meets
MR Goals.Expectations:
PI
Keywords: Cardinal Credit Union Inc, Mentor , Mortgage Lending Servicer, Other , Mentor, Ohio
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