Retail Parts Pro
Company: Advance Auto Parts
Location: Mentor
Posted on: October 10, 2021
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Job Description:
$15/hr The Retail Parts Pro is a professional level sales position
capable of supporting advanced functions of the DIY business. The
role has expert knowledge of store systems, advanced automotive
system knowledge and part knowledge. This role has the ability for
advanced identification, trouble shooting and project assistance
for DIY customers. The role has the ability to source from numerous
places including special order, FDO, second source, etc. The role
has in-depth knowledge of the store inventory and maintenance
processes. - Being an “A" player on the Advance Auto Parts team Shift start: 7:30AM or 8:00AM Advance Auto Parts, Inc. is a leading automotive aftermarket
parts provider that serves both professional installer and
do-it-yourself customers. Advance operates stores and Worldpac
branches in the United States, Canada, Puerto Rico and the U.S.
Virgin Islands. The Company also serves independently owned
Carquest branded stores across these locations in addition to
Mexico and various Caribbean Islands.Retail Parts Pro
FULL-TIME
- Having a passion for serving our customers and offering superior
service to every customer, every day
- Being actively engaged in our business and bringing their best to
work every day
- Being committed to improving themselves, their fellow Team
Members and our company
- Working to exceed their individual and store targets every
day
- Offering a superior shopping experience to every customer in a
way that drives up our DIY traction scores and helps the store
achieve full potential.
- Providing Legendary Customer Service
- Knowing retail metrics
- Executing on daily, weekly and period goals to drive profitable
retail growth
- Executing all key tasks, critical to supporting our 4 key
strategies (Transform DIY, Accelerate Commercial, Availability and
Service Excellence), including attachment selling, selling premium
parts, etc.
-- Maintaining high standards of customer service and create a
superior customer experience for each customer by promptly greeting
them and helping them locate the right merchandise for their
project.
- Maintaining and developing a comprehensive product knowledge.
- Maintaining an awareness of and achieve maximum results on all
promotions and advertisements.
-Executing merchandise moves, stocking and display with high
housekeeping standards.
- Participate in inventories and periodic cycle counts
Ring sales at register and provide prompt and expedient service
- Building customer loyalty and aid customers in locating the right
merchandise for their project
- Working well in a diverse, fast-paced and results-oriented retail
environment
- Demonstrating strong organizational skills
Schedule
Shift length: 8 hours
Open Availability
Benefits
Qualifications
- Ability to effectively plan, delegate and hold others accountable
for their individual and store results. - Use computers accurately
and effectively - Produce consistently high sales averages - Manage
time effectively - Demonstrate strong organizational skills - Must
have a flexible schedule that would allow you to work an assortment
of days, evenings, and weekends as needed to provide quality
service and grow the business profitably and with integrity. -
Working knowledge of automotive systems - Diagnostic ability to
include: internal engine, suspension, brakes, electronic,
exhaust, and all other related systems for an automobile - Proven
ability to work in a fast-paced and highly dynamic work environment
-Must possess good verbal communications skills, including good
salesmanship abilities - Must have a valid driver's license and be
able to become fleet safety certified - 3-5 years of prior
automotive parts experience is preferred - 2-3 years of previous
management experience is preferred
About Advance Auto Parts
Keywords: Advance Auto Parts, Mentor , Retail Parts Pro, Other , Mentor, Ohio
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