Brand Operations Supervisor-Great Lakes
Company: L Brands
Location: Mentor
Posted on: June 6, 2021
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Job Description:
Description A Victoria's Secret Brand Operations Supervisor is a
values-based leader who leads performance through our core values
to deliver the ultimate customer and associate experiences to grow
top line sales. This role reports to the Assistant Store Manager of
Brand Operations or the Brand Operations Manager. Primary Responsibility: The Brand Operations Supervisor has the
primary responsibility of driving total store results through the
product life cycle. Culture and Customer: Supports direction and drives performance
for primary "Best At" categories. Supports all brand initiatives
and strategies (Sales Education, Launches, Events, Brand
Promotions, and Product Testing). Personally demonstrates and
provides coaching to direct reports selling behaviors and
observations in all zones (selling floor, cash wrap, fitting room,
and non-sales area) and building customer loyalty. Talent: Sources for open roles and schedules interviews for
assigned team. Facilitates associate onboarding and completes
associate observations. Operations: Leads execution of all store projects and
compliance; including physical inventory, markdowns, re-tickets,
and other non-selling related tasks. Owns organization of cash wrap
zone, including, but not limited to: cash wrap standards, audits,
inventory, MPOS charging stations, recovery, and line
management. All leaders are responsible for: Functioning as the Customer
Sales Lead, demonstrating the ability to coach associates and
concurrently leading the customer experience through demonstration
and selling. All leaders are expected to follow all company
policy/procedures and execute opening/closing of the store. Qualifications Qualifications: * Passion for Victoria's Secret|PINK Brand. * Ability to improve
customer satisfaction and drive customer loyalty. * Ability to
manage complex and competing priorities with time management and
organizational skills. * Experience taking business reports and
insights and making immediate and deliberate action to achieve
results. * A sense of self-awareness with an interest in seeking
feedback to improve and develop. * Ability to monitor/track
progress and incorporate feedback into decision-making. * Proven
ability to link company strategies to day-to-day activities and can
inspire a team to deliver total company contribution. * Experience
with influencing cross-functional partners in informal and formal
settings to get things done. * Ability to work nights, weekends,
and a flexible schedule. * Ability to stand for long periods and
frequently bend, kneel, and lift. * Ability to use technology
(headsets, mobile devices, computers). An equal opportunity employer, we do not discriminate in hiring
or terms and conditions of employment because of an individual's
race, color, religion, gender, gender identity, national origin,
citizenship, age, disability, sexual orientation, marital status or
any other protected category recognized by state, federal or local
laws. We only hire individuals authorized for employment in the
United States.
Keywords: L Brands, Mentor , Brand Operations Supervisor-Great Lakes, Other , Mentor, Ohio
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