Boost Mobile Tech Expert

Company: Dish
Location: Brecksville
Posted on: May 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our teams enable tech for thousands of homes everyday. We're now bringing that expertise to Boost Mobile, redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead.

Job Duties and Responsibilities

Boost Mobile is reinventing retail with our Mobile Store - a personalized, convenient alternative to traditional storefronts. As the face of the brand, you'll deliver a smooth, friendly experience from doorstep to device activation, answer questions, and offer tips to make a great experience.

Why You'll Love This Role:

• Be Part of Something Big: Join a team that's revolutionizing the wireless industry
• Make a Real Impact: Directly contribute to customer satisfaction and drive sales growth
• Grow Your Skills: Gain valuable experience in sales, customer service, and mobile technology
• Enjoy a Dynamic Environment: Thrive in a fast-paced, ever-evolving industry
  Our full-time, trained Mobile Tech Experts:
  
  • Bring the BOOST to Customers: Ensure maximum convenience by bringing a premium service directly to customers' homes or workplaces-at no additional cost.
  • Provide Seamless Delivery & Setup : On-site product delivery, activation, and setup for a secure, hassle-free experience, while preventing fraud.
  • Personalize Device Support: Assist with device setup, device usage, data transfers, and troubleshooting tailored to individual needs.
    • Engage with Customers: In-person customer support to assess needs, recommend solutions, demonstrate products, and drive satisfaction throughout the sales and delivery process.
      • Deliver Accurate Transactions & Inventory: Precise sales processing and inventory management with detailed record-keeping.
      • Maintain Vehicles: Maintaining company vehicles to ensure safe, reliable, and professional service delivery.
        Skills, Experience and Requirements
        
        
        • High school diploma or GED
        • Valid driver's license with a clean driving record
        • Adaptable, excellent time management, communication, troubleshooting and customer service
        • Willingness to work flexible shifts, including nights, weekends, and holidays
        • Bilingual Spanish is a plus, but not required
          
          Salary Ranges
          
          Compensation: $20.00/Hour
          Benefits
          
          We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
          
          The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
          
          Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
          
          The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Mentor , Boost Mobile Tech Expert, IT / Software / Systems , Brecksville, Ohio