Technical Writer Internship
Company: CardinalCommerce
Location: Mentor
Posted on: March 14, 2023
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Job Description:
Are you interested in joining a global, fast-growing fintech
company and gain real world experience that sets you up for your
future? Meet CardinalCommerce, a Visa solution.
Cardinal is a leader in authenticating digital transactions. Our
technology works behind the scenes to help reduce fraud, increase
good transactions, and make the payments ecosystem better for all.
What that means is when you shop - whether on your phone, laptop,
or whatever smart device you choose - you are protected. We help
verify that you are who you say you are. We work every day to make
the digital shopping experience safe, rewarding, and engaging. Our
technology works behind the scenes, but our passion is not - we're
a global leader not only because of what we do, but because of who
we are.
Our team represents the best of the best. We're proud to be
headquartered in Northeast OH with teams locally and around the
world. We are flexible, offer remote and hybrid opportunities, and
empower passionate problem-solvers to collaborate, innovate, and do
their best work in the way that best suits them. We support
different lifestyles, work styles, and individuality. We work hard
as a team to collectively meet and exceed goals - but trust us, we
still make time for fun.
So, let us help you supercharge your professional growth and career
development in an industry that affects everyone, everywhere.
You'll get the benefits of both Cardinal and Visa and enjoy
world-class resources and opportunities. Join us and help build the
future of fintech. We believe in developing smart and talented
people, and many of our interns have gone on to full-time
positions. What we are looking for could be someone just like
you!
As a Technical Writer intern with Cardinal, you'll work with our
tech product teams to update and improve documentation for our
clients and their development teams. We have also onboarded a new
online documentation tool, which you'll help develop and get
launched later this year.
As an intern with our documentation team, you will:
Gain experience in writing and updating documentation for a variety
of technical products
Help migrate API documentation to a new, interactive platform
Work with product managers to define and implement a process to
update and publish documentation in sync with product
deliverables
What You'll Do:
Investigate methods for exporting and importing current
documentation for use with an online documentation platform
Ideate on processes for maintaining documentation in sync with
product updates
Translate current product integration documentation to new
format
Use existing YAML files to introduce API Explorer to developer
documentation
What We Need You to Have:
Must be currently pursuing a Bachelor's or Master's degree in
computer science, communications, business, or a related
discipline
Knowledge of MSOffice (Word, Excel, etc.) and Content Management
Systems
Excellent written and verbal communication skills
Must be detail-oriented and a quick learner
What We'd Love You to Have:
Understanding of APIs and software development.
Basic understanding of HTML, CSS, and Javascript.
Please note: applications will close on March 20, 2023.
U.S. APPLICANTS ONLY: The estimated salary for a new hire into this
position is $23 - $27/hr, which may include potential sales
incentive payments (if applicable). Salary may vary depending on
job-related factors which may include knowledge, skills,
experience, and location. In addition, this position may be
eligible for bonus and equity. Visa has a comprehensive benefits
package for which this position may be eligible that includes
Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid
Time Off, and Wellness Program.
This is a hybrid position. Hybrid employees can alternate time
between both remote and office. Employees in hybrid roles are
expected to work from the office two days a week, Tuesdays and
Wednesdays with a general guidepost of being in the office 50% of
the time based on business needs.
Requirements:
Visa is an EEO Employer. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability, or protected veteran status. Visa will also
consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and
applicable local law.
This position requires the incumbent to be available during core
business hours.
Mental/Physical Requirements:This position will be performed in an
office setting. The position will require the incumbent to sit and
stand at a desk, communicate in person and by telephone, frequently
operate standard office equipment, such as telephones and computers
and reach with hands and arms.
Work Authorization:Authorization to work in the U.S. is a
precondition of employment for this position.
Keywords: CardinalCommerce, Mentor , Technical Writer Internship, IT / Software / Systems , Mentor, Ohio
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