Cashier
Company: Buffalo Wild Wings
Location: Mentor
Posted on: April 2, 2021
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Job Description:
JOB PURPOSE:The primary purpose of this position is to
positively represent the Buffalo Wild Wings Brand as a first point
of contact for Guests. This role is responsible for managing all
takeout orders and accurately entering orders into the Point of
Sale System and collecting payments.Cashier/Greeter: Make a great
first impression with each Guest. Greet hungry sports fans like
they are part of our team. You need to be energetic, friendly, and
genuinely interested about what brings Guest through our doors.
This position is all about multi-tasking. One minute you'll find
the right spot for a Little League team celebrating their latest
win, the next minute you're managing takeout orders and helping
Guest pay for their orders. You will be "on deck" to help as needed
throughout the Guest time with us before they leave you need to
invite them back to be part of our team again.------------
---------------------- ----------------------JOB FUNCTIONS
/--RESPONSIBILITIESThe cashier/greeter position is a part-time
position, averaging 29 hours or less a week. If after a 12 month
look back period, you average 30 or more hours per week you will be
eligible to participate in company medical benefits. Company
expectations of hours for a full-time position is a 36 to 40-hour
work week.Provide friendly welcome to incoming Guests while
ensuring timely seatingParticipation required for Company's Mystery
Shop, GEM and BARS program. Follow company standard for BARS
program "Must ID anyone who looks under 40 years of age" Check
Guests identification to ensure they meet minimum age requirements
for consumption of alcoholic beveragesFollow proper phone etiquette
and answer the phones according to Buffalo Wild Wings
specificationsBus tables, deliver food to guests, follow FIFO
guidelines, and complete other daily tasksRespond to customer
complaints/concerns and know when to get a manager involvedMake
genuine connections/engage our guests so they have a personalized
experienceTake payments/handle cash drawer and process credit card
transactionsApply menu knowledge to make genuine suggestions and
upsellCorrectly enter takeout orders into Point of Sale systemBag
and manage takeout orders, check for accuracyAlways maintain clean
and orderly cashier area and practice proper safety and
sanitationThank guests as they leave and solicit feedback about the
quality of service they experienced, express your hope that they
will return to BWWs in the futurePrep and portioningHelp with expo
windowRun foodOther duties as assigned by management
Keywords: Buffalo Wild Wings, Mentor , Cashier, Hospitality & Tourism , Mentor, Ohio
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