MentorRecruiter Since 2001
the smart solution for Mentor jobs

Multi-Unit Team leader

Company: H&R Block
Location: Mentor
Posted on: January 9, 2021

Job Description:

MentorOhioWhat you'll do...This Job Posting covers openings in multiple office locations within the area.Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.Day to day, you'll---

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as neededWhat you'll bring to the team...
    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fitBilingual candidates strongly encouraged to apply!About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

Keywords: H&R Block, Mentor , Multi-Unit Team leader, Hospitality & Tourism , Mentor, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- Speedway is focused and dedicated to your success We are committed to ensuring our employees receive proper training in order to provide excellent customer service to (more...)
Company: Speedway LLC
Location: Dryden
Posted on: 01/19/2021

Supermarket Shopper Delivery
Description: Supermarket Shopper Delivery - ShiptShipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people (more...)
Company: Job_com - Shipt
Location: Northville
Posted on: 01/19/2021

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Center Line
Posted on: 01/19/2021


Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- Speedway is focused and dedicated to your success We are committed to ensuring our employees receive proper training in order to provide excellent customer service to (more...)
Company: Speedway LLC
Location: Detroit
Posted on: 01/19/2021

Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things - from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers' door (more...)
Company: Shipt
Location: Southgate
Posted on: 01/19/2021

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Wixom
Posted on: 01/19/2021

Shipt: Work In Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Plymouth
Posted on: 01/19/2021

Shipt: Work In Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Madison Heights
Posted on: 01/19/2021

Restaurant Line Manager
Description: br br SHIFT MANAGER br In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you (more...)
Company: Arby's
Location: Belleville
Posted on: 01/19/2021

Grocery Shopper and Delivery Driver
Description: As a driver with Shipt, you are a bearer of good things ----- from groceries, to gadgets, to home decor. You simply drive up to stores, pop your trunk to pick up orders, then deliver to your customers-------- (more...)
Company: Shipt
Location: Birmingham
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Mentor RSS job feeds