Clinical Supervisor
Company: The Salvation Army Great Lakes Division
Location: Detroit
Posted on: February 20, 2026
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Job Description:
Job Description Job Description The Clinical Supervisor is
responsible for the maximum quality, efficiency, and economy of all
clinical and treatment services. This role oversees the initial and
on-going education of all staff and provides supervision in
relevant clinical areas. Essential Responsibilities • Assists with
interviewing, hiring, training, and supervising all clinical staff,
treatment coordinators and peer support staff • Facilitates open
communication, group decision-making and problem solving among
staff to drive high performance, and optimal program outcomes.
Manages performance, conducts performance reviews and takes
corrective action as appropriate • Develops program goals and
monitors delivery of services, providing clear job expectations;
provides support and direction to staff. Helps staff provide a
client centered approach to care • Stays abreast of current
clinical/treatment practices and procedures; researches, develops
and implements additional clinical/treatment services to meet
current community needs and trends; provides education/updates on
industry best practices • Develops and implements area maintenance
and quality assurance policies and procedures per mandated
regulatory standards. Enforces compliance standards in agreement
with the accreditation body, local/state/federal regulations, and
funding sources. Identifies opportunities for quality improvement •
Creates worksite safety standards and enforces procedures.
Completes monthly safety drills, biannual emergency management
drills, monthly safety walk-throughs, and monthly accuracy testing
• Consults on clinical/treatment related issues and serves as a
primary point of contact when there are customer issues related to
quality of service; assesses individuals' clinical needs and
develops total treatment plans using evidence-based practices;
monitors and treats chronic and emergency psychiatric conditions;
develops and administers treatment plans as necessary ensures
incident reports are written as required, and reports treatment
concerns to the appropriate personnel • Maintains proper, detailed
clinical/treatment documentation, continuity of care and treatment
team reference. Acts as a super-user for the Electronic Health
Record, training staff and providing audits as necessary. • Fosters
positive working relationships with all collateral agencies,
referral sources, and business/industry employee assistance
representatives. Participates in meetings as requested. • Other
duties as assigned Additional Responsibilities • Supervision
Received: Limited Direction - Works from overall policies, goals,
and budgetary limits. Virtually self-supervising with direct
accountability for final results. Supervision Responsibilities:
Advanced supervision - Determines work assignments, priorities, and
procedures for subordinates; ensuring quality and quantity of work.
Holds decision making authority for employee life-cycle activities
including hiring, training, promotions, compensation, performance
management, coaching and terminations. Education & Experience •
Master’s Degree in Clinical Psychology or related field • Certified
Clinical Supervisor (CCS) certification or have an approved
development plan through the Michigan Board for Addiction
Professionals (MCBAP) • Experience in the substance abuse and/or
mental health field (preferred) • Management experience in the
Behavioral Health Care setting (preferred) Other Knowledge, Skills
& Abilities • Mastery level computer software experience • Learn
and adhere to The Salvation Army Social Services Code of Ethics •
Understand and adhere to professional boundaries within and outside
of the organization • Maintain confidentiality of customer
information and obtain appropriate releases of information
Competencies LEADERSHIP: Ability to motivate and guide others to
ensure performance in accordance with clear expectations and goals;
providing timely guidance and feedback. COMMUNICATION: Ability to
effectively receive and express ideas, both written and verbal;
using clear and concise vocabulary and active listening skills.
ADAPTABILITY: Ability to fit into a changing work environment,
priorities or organization needs by staying open-minded and being
able to change based of new information. CUSTOMER SERVICE: A desire
to serve others by focusing efforts on listening and responding
effectively to questions, providing services, and evaluating
customer satisfaction. EMPATHY: Ability to identify with or be
sensitive to the feelings and experiences of others. MOTIVATION:
Ability to inspire and encourage others to reach a goal;
maintaining high level of productivity and self-direction. Powered
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Keywords: The Salvation Army Great Lakes Division, Mentor , Clinical Supervisor, Healthcare , Detroit, Ohio
