Residential Coordinator
Company: New Avenues to Independence, Inc.
Location: Cleveland
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Description: Are you ready to
make a real impact in the lives of individuals with disabilities?
Do you have a passion for helping others reach their fullest
potential? If so, New Avenues to Independence is looking for
someone just like you to join our team as a Residential Coordinator
Essential Duties and Responsibilities include the following; other
duties may be assigned: Assists Residential Manager/Q in accessing
medical and health-related services for individuals receiving
services. Provides on-call coverage for caseload and participates
in rotational emergency coverage and crisis intervention support as
needed. Assesses referred individuals and participates in the
development of a habilitation plan in conjunction with a treatment
team and funding source in accordance with corporate, contractual
and regulatory standards. Coordinates and evaluates plan
implementation. Responsible for providing direction and supervision
of assigned staff, including input into performance evaluation and
discipline. Assists in the recruitment, screening, hiring and
evaluation of staff including, identifying quality candidates to
fill shifts and forwarding information to HR/ Residential Manager/Q
for processing. Resolves employee problems within scope of
authority and under guidance of manager/director. Ensures
appropriate staff coverage according to provided ratios within the
IHP. Coordinates staff schedules while managing overtime numbers
within budgeted limits. Ensures staff are properly trained on
regular trainings at site, including annual trainings, health and
safety alerts, individual specific trainings, Individual
Habilitation Plan trainings and any other training requirements
that are needed. Ensures the completion of in-home orientation and
site specific training for any new staff or staff that are new to
the site. Implements and actively contributes to development,
review and revision of programs and behavior plans, strategies and
guidelines. Schedules and/or provides opportunities for quality
training, recreation and leisure activities with consideration for
choice, preference and age-appropriateness. Provides monitoring,
consultation and comprehensive support services to staff regarding
work with individuals supported and implementation of habilitation
plans on an ongoing basis. Maintains current and complete client
and staff reporting records in accordance with regulatory
standards. Assists with all legal, licensing, regulatory and
certification activities as needed. Ensures documentation
compliance by monitoring completion of Active Treatment
documentation, Medication Administration Records, vehicle
inspection reports and logs and any other required documentation.
Ensures the overall operations of the house are completed and up to
standards set forth within the policies of New Avenues to
Independence, Inc. This includes ensuring ongoing cleanliness of
the site, groceries are kept in needed stock at all times and all
needs of the house are communicated with the Residential Manager/Q.
Maintains current and complete client records and reports in
accordance with corporate and regulatory standards. Ensuring proper
reporting of any Unusual Incidents, reporting all Unusual Incidents
to the Residential Services Manager/Q, and following
county-specific reporting requirements for any Major Unusual
Incidents (MUIs). Complete monthly Unusual Incident Report Log to
Residential Manager/Q. Participate in interviews and investigations
regarding any unusual incidents. Maintain communication with
governing/oversight bodies as assigned, day location managers,
guardians, family members, and all interested parties. Assists the
Residential Manager/Q with maintaining benefit eligibility for all
individuals that have identified services of benefit maintenance in
their Individual Service Plans (ISPs), including Social Security
and Ohio Department of Job and Family Services (ODJFS). Communicate
any needed information to agencies to ensure that no lapse in
benefit eligibility occurs Maintaining current inventories for all
individuals at the site to log all required purchases are logged
and items that are no longer needed are removed from existing
inventories. Ensures completion and accuracy of timesheets and
mileage logs and timely submission of timesheets, in accordance
with New Avenues to Independence procedures. Communicate with the
Residential Manager/Q regarding needed forms, supplies, or items
for the house that are needed to be supplied. Supervisory Duties:
Supervises ICF/DD Direct Support Staff assigned to home.
Requirements: Education and/or Experience: High School Diploma or
General Equivalency Diploma required. Bachelor’s Degree preferred.
Must have one year of previous experience with individuals with
developmental disabilities, residential experience preferred.
Certificates, Licenses, Registrations: Must maintain current
certification in PBS, CPR/First Aid. Must hold valid Ohio driver’s
license and possess a driving record that meets New Avenues to
Independence, Inc. insurance carrier acceptability.
Keywords: New Avenues to Independence, Inc., Mentor , Residential Coordinator, Healthcare , Cleveland, Ohio
