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Assistant Manager - Hospitality - #529 - Evenings/Overnight

Company: SHEETZ
Location: Hartville
Posted on: October 16, 2019

Job Description:

Assistant Manager - Hospitality - #529 - Evenings/OvernightLocation: Sheetz Stores #00529 - 1280 W MAPLE ST HARTVILLE, OH

Starting Rate of Pay: $16.50

Full or Part Time: Full Time

Shift Needed: Evenings/OvernightPRIMARY PURPOSE OF THIS POSITION:

Profitably lead the day-to-day operations of the store in the absence of the Store Manager.

Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales.

Schedule



  • Friday - Off
  • Saturday - Off
  • Sunday - 7am - 4:30pm
  • Monday - 4pm - 1:30am
  • Tuesday - 4pm - 1:30am
  • Wednesday - 4pm - 1:30am
  • Thursday - 4pm - 1:30am


    ESSENTIAL FUNCTIONS: (other duties may be assigned)



    • Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.
    • Provide input into the scheduling of staff.
    • Resolve customer complaints and concerns in a timely manner.
    • Ensure compliance with applicable policies, procedures and programs.
    • Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.
    • Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.
    • Ensure the completion of end of day tasks.
    • Oversee the proper placement, pricing and stocking of merchandise in the store.
    • Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.


      REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

      Education



      • High School Diploma or GED required.
      • Two-year degree in a business related field preferred.
      • Successful completion of certification testing as needed.


        Experience



        • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.


          Licenses/Certifications



          • ServeSafe
          • Any other legally required certification

Keywords: SHEETZ, Mentor , Assistant Manager - Hospitality - #529 - Evenings/Overnight, Executive , Hartville, Ohio

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