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Purchasing Customer Service Manager

Company: Air Technical Industries
Location: Mentor
Posted on: May 28, 2023

Job Description:

Multi-role position with responsibilities for purchasing and customer service. Fast-paced and challenging at times, requires great responsibility and attitude to perform in a critical role in the organization.

Purchasing responsibilities:
--- Vendor relations
--- Obtaining multiple quotes on purchased materials and components
--- Issuing purchase orders to vendors
--- Expediting purchase orders
--- Executing purchasing process in accordance with ISO9001

Customer service responsibilities:
--- Technical support on our products
--- Replacement parts sales (earns commission)

--- Prior experience in purchasing or other clerical and administrative functions
--- Technical customer service experience is desired, but not mandatory
--- Must be skilled at remaining organized to juggle many different activities at once and be diligent and caring enough to respond to customers in a timely fashion

About Company:
We are an OEM manufacturer of specialty-type materials handling equipment. We have been in business for 58 years and over the course of the years we have invented a product line of over 1,200 pieces of equipment. Our mission is to produce a quality product at a fair price and to solve handling problems that no one else can. We select the equipment to suit our customer's needs, then the job goes to our engineering department where modifications are made to fit the customer's specific application. Armed with the resulting engineering packet, we go into production. We serve many large well-known corporations as well as smaller businesses. We are flexible, we are innovative, we operate with a 'can-do' attitude. Many of our employees have been with us for 25, 35, and even 50 years!

We offer:

MedicalDentalVisionLife insuranceProfit sharingProduction bonusPaid holidays401k

Keywords: Air Technical Industries, Mentor , Purchasing Customer Service Manager, Executive , Mentor, Ohio

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