Assistant General Manager
Company: Raising Cane's
Location: Mentor
Posted on: March 18, 2023
Job Description:
Overview:GENERAL SUMMARY:
The Operations Manager -He/she has the primary responsibility of
supporting the General Manager in day to day operations of the
restaurant; conveying the Cane's culture to his/her Crewmembers and
Customers; as well be a creative team player who likes to work
hard, have fun, and show sincere dedication to Raising Cane's.
He/she will be responsible for upholding Raising Cane's standards
for the Crewmember and Customers experiences. He/she will
responsible for leading shifts as well as providing support in
financial management, restaurant maintenance and company
initiatives.
Benefits offered for all Full-time Restaurant Managers:
- Medical, Dental, Vision & Pharmacy Benefits
- Dependent Care & Healthcare Flexible Spending Account
- Pet Insurance
- 401(k) With Employer Match (age 21 & older)
- Tuition Reimbursement Program
- Basic Life, AD&D & Supplemental Life Insurance
- Short-term & Long-term Disability
- Crewmember Assistance ProgramPerks & Rewards for all Restaurant
Managers:
- Competitive pay + monthly bonus for all levels of
Management!
- Paid Time Off & Sick time
- 8 paid Holidays a year
- Early closure for company events
- Casual Work Attire
- Perkspot Employee Discount ProgramResponsibilities:KEY
RESPONSIBILITIES AND AREAS OF FOCUS :
- Operations Management- Lead "What We Do" on each shift; at
Raising Cane's "What we do" is serve the Perfect box, Fast,
Friendly, Clean & Have Fun! Promote open communication between all
levels of Crew in the restaurant including: Shift Managers, Shift
Captains, Trainers and Crewmembers; lead the Cane's Love program in
the restaurant which is how Raising Cane's Respects, Recognizes and
Rewards our Crewmembers; assess areas of opportunity and recommend
solutions or develop plans to address restaurant or Crewmember
issues; align Shift Manager performance and Restaurant performance
with company standards; proactively manage operation of the
restaurant to include planning/forecasting of weekly sales, labor
and COGs; maintains restaurant cleanliness; identifies maintenance
problems and communicates problems to General Manager and
Facilities Department; leads monthly inventory counts and ensures
weekly vendor orders are made and properly received; lead
achievement of all performance metrics
- Business Management- Support the General Manager in managing
food and labor costs to increase Restaurant profitability; lead
restaurant to achieve financial goals set by the Operations
Leadership Team; identify issues that need addressed , develop a
plan to resolve issue and present findings/ suggestions to the
General Manager; lead the monitoring of spending on all costs to
include: contract services, repair and maintenance as well as
supply costs; write successful Crewmember and Shift Manager
schedules that set restaurant up for success and adequate sales
volume trends; support General Manager in writing of the business
plan for the restaurant. Maintains open communication with General
Manager, Operations Advisor and the Restaurant Support Office
Crewmembers
- People Management- Use company approved selective hiring
criteria to maintain a quality Crewmember roster; consults with
General Manager on all hiring decisions; train and develop Shift
Managers and Crewmembers to improve the quality of the restaurant
operation; support the professional development of the Shift
Managers and Crewmembers; draft performance plans for Shift
managers and share information with General Manager; lead follow up
on all performance plans delivered; lead and execute all new
Crewmember and Shift Manager orientations
- Project Support- Understand the purpose, intent, rationale,
mechanics, requirements and desired results of all company driven
programs and initiatives; actively collaborate, organize and
support program implementations at the restaurant level; support
General Manager with execution of the restaurants local marketing
plansQualifications:ADDITIONAL REQUIREMENTS:The intellectual and
physical demands described below are representative of what must be
met by Crewmembers to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some
College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially
Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull
heavy objects up to fifty pounds; kneel, bend or stoop, ascend or
descend stairs; reach and grasp objectsQUALIFICATIONS:
- Ability to lead, motivate, and empower the Cane's
Crewmembers
- Ability to align Crewmembers with Raising Cane's culture by
balancing hard work and having fun
- Ability to manage basic tasks; the restaurant's Crewmembers and
fiscal operations
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
- Knowledge of Labor Laws
- Knowledge and skills in staffing, scheduling, people and cost
management
- New Restaurant opening experience a plus
- 3 years restaurant or retail management preferred
Keywords: Raising Cane's, Mentor , Assistant General Manager, Executive , Mentor, Ohio
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