Clerical Specialist 4
Company: Portage County Ohio
Location: Ravenna
Posted on: April 2, 2026
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Job Description:
TITLE: Clerical Specialist 4 – Fiscal/Business Services
DIVISION: Varies WORKING HOURS: 8:00 a.m. to 4:30 p.m. or 9:00 a.m.
to 5:30 p.m. (depending on division needs) Monday-Friday JOB
OBJECTIVES: Under the direct supervision of a supervisor, incumbent
provides direct support to administrator, supervisors, and
caseworkers to perform a variety of clerical tasks depending upon
assigned division. ESSENTIAL JOB FUNCTIONS: Electronically scan,
categorize and enter relevant documents into the appropriate
electronic Fiscal folder. Perform a variety of clerical tasks
depending upon assigned division – Includes but not limited to:
scheduling meetings and sending out reminders to employees and
clients, maintain appropriate agency forms, answer routine
telephone inquiries from public, maintain filing system, prepare
correspondence, assist in preparing supply order, sort and deploy
supplies orders to supply contacts, fill out print shop request and
enter into a tracking report, update and confirm annual agency
inventory reports, routine data entry into computer systems, update
agency training database as needed, prepare travel request PO and
update tracking report, filing as needed. Maintain employee
insurance spreadsheet. Schedule needed maintenance and repairs on
agency vehicles and notify drivers of pick-up or delivery dates and
times. Complete monthly checks of supplies and odometer readings
and enter on corresponding spreadsheets as required. Complete
yearly E-check on agency vehicles. Complete Enterprise log and gas
receipt spreadsheet. Stock supplies and maintains agency copy paper
storage areas for all JFS buildings. Obtain 3 quotes for needed
supplies and notify purchase team of such. Maintain inventory of
cleaning/janitorial products and supplies Support mail duties which
include daily collection of mail and faxes in several areas,
sorting mail for different divisions, update mail tracking report.
Transport and deliver general office supplies, mail and/or master
case files to all JFS offices, when necessary. Distribute agency
supplies to departments as needed. Attend training sessions,
workshops, meetings and seminars. May assist in training new
employees. Operate a motor vehicle as needed to perform the
essential functions. NON-ESSENTIAL JOB FUNCTIONS: Perform other
related Essential and Non-Essential functions as needed. I. JOB
REQUIREMENTS Systems: Ability to operate computers for data input
and retrieval; proficiency in Microsoft Office, GroupWise and
Internet Explorer; knowledge of CRIS-E, OIES, SACWIS, OWCMS, SETS,
Maximus Ledger Suite, MUNIS, MITS, BUY-IN, E-GATEWAY, E-QUIL,
CCIDS, Time Force, Agency’s Digital Imaging system, EDOCS, and
other systems as required by program area responsibility.
Equipment: Incumbent operates equipment such as, but not limited
to, the following: personal computer, printer, calculator,
multi-functional copier, fax machine and shredder. Competencies: To
perform the job successfully, an individual should demonstrate the
following competencies in the position. Adherence to Agency
Policies – Adhere to the rules of the agency (i.e. takes
breaks/lunches when scheduled, clock in/out appropriately, conform
to dress code policy). Attendance & Punctuality – Is consistently
at work and on time; Arrive at meetings and appointments on time.
Attitude & Demeanor – Exhibit a positive and supportive attitude,
open and receptive to constructive feedback and direction, exhibit
patience and able to control and regulate emotions. Communication
Skills – Communicate clearly and informatively using multiple
methods and forms of media. Present numerical data effectively.
Customer Service – Manage difficult or emotional customer
situations. Respond promptly and effectively to customer needs.
Solicit customer feedback to improve service. Ethics – Treat people
with respect. Keep commitments. Maintain confidentiality. Uphold
organizational values. Work with integrity and maintain high
standards of integrity. Independent Decision Making – Make correct
decisions and stand behind decisions. Initiative – Volunteer
readily. Undertake self-development activities. Seek increased
responsibilities. Take independent actions and calculated risks.
Look for and take advantage of opportunities. Ask for and offer
help when needed. Interpersonal Skills – Focus on solving conflict,
not blaming. Listen to others without interrupting. Keep emotions
under control and use reason when dealing with emotional topics.
Remain open to others’ ideas and try new things. Professionalism –
Approach others in a tactful manner. React well under pressure.
Treat others with respect and consideration regardless of their
status or position. Accept responsibility for own actions. Follow
through on commitments; exercise common sense and good judgment
about his/her appearance. Teamwork – Balance team and individual
responsibilities to help accomplish work goals. Exhibit objectivity
and openness to others’ views. Give and welcome feedback.
Contribute to building a positive team spirit. Put success of team
above own interests. Able to build morale and group commitments to
goals and objectives. Support everyone’s efforts to succeed. Time
Management – Demonstrate the ability to prioritize assignments &
effectively schedule time. Complete assignments on time, generate
work in an allotted time, and complete work in an accurate and
thorough manner. Job Standards: High School diploma or GED required
and one year relative experience preferred. Must have a valid Ohio
driver’s license in accordance with County policy and motor vehicle
liability insurance. II. DIFFICULTY OF WORK Work consists of
varied, non-standardized tasks requiring the knowledge of
established policies, rules, procedures, and laws. III.
RESPONSIBILITY Supervisor provides general guidance allowing for
the planning of procedures and methods to attain objectives. Errors
in work are detected within the office in which they occur,
possibly affecting the work of others, and requiring expenditure of
time to correct and could result in a client receiving incorrect
public assistance benefits, failing to receive child support
payments, or receiving incorrect child support payments. IV.
PERSONAL WORK RELATIONSHIPS Incumbent has contacts with co-workers,
other County employees, and with the general public. The purpose of
these contacts is to coordinate departmental efforts internally and
with other County departments and outside entities to provide
services to the public. V. PHYSICAL EFFORT AND WORK ENVIRONMENT
Physical Requirements: Incumbent performs sedentary work that may
require lifting up to twenty-five (25) pounds occasionally.
Physical Activity: Incumbent performs the following physical
activities: talking, hearing, standing, walking, sitting, lifting,
reaching, crouching, and repetitive motions. Visual Activity:
Incumbent performs work where the seeing job is close to the eyes.
Job Location: Incumbent primarily works inside with no exposure to
adverse environmental conditions.
Keywords: Portage County Ohio, Mentor , Clerical Specialist 4, Administration, Clerical , Ravenna, Ohio