Contracts Administrative Assistant

Location: Elyria
Posted on: June 23, 2025

Job Description:

Contracts Administrative Assistant Location: [Elyria, OH] Pay: [$25-$28] Are you a detail-oriented professional who thrives on delivering exceptional customer service while juggling data entry and problem-solving tasks? Our client is seeking a Administrative Assistant with strong customer service & order entry skilss to join their team and play a key role in ensuring smooth customer communication, order accuracy, and production cost support. What You’ll Be Doing: Order Entry & Management: Accurately enter customer orders and manage scheduling changes in a timely manner. Customer Communication: Act as a primary point of contact for customers via phone and email. Must be confident discussing order updates, including delivering difficult updates with professionalism and empathy. Customer Portal Oversight: Maintain and update customer portals with current order and status information. Team Collaboration: Use Microsoft Teams to support customer calls and internal collaboration as needed. Excel Reporting & Analysis: Work in Excel to manage customer data, track order status, and support cost-related reports. Cost & Pricing Analysis: Apply cost accounting principles to gather and interpret pricing data, support the development of competitive bids, and analyze production cost performance. What You Bring: Strong Communication Skills: You’re comfortable picking up the phone, even when the message is tough, and know how to maintain a positive tone. Tech-Savvy: You’re proficient with Excel and Microsoft Teams and can easily learn new systems. Detail-Oriented: You handle order data with precision and care. Analytical Mindset: You enjoy working with numbers and supporting data-driven decisions. Customer-Focused: You go the extra mile to provide excellent service and build long-term customer trust. Preferred Qualifications: Bachelor’s degree in business Proficiency in Excel (pivot tables, VLOOKUPs, etc.) Familiarity with cost accounting principles is a plus Comfortable navigating customer portals and ERP systems Ready to join a dynamic team where your communication, organization, and analytical skills will shine? Apply now and help us deliver outstanding customer experiences every day.

Keywords: , Mentor , Contracts Administrative Assistant, Administration, Clerical , Elyria, Ohio