AT&T Client Account Manager
Location: Cleveland
Posted on: June 23, 2025
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Job Description:
Looking to take the next step in account management? Get ready
to build lasting client relationships, drive territory growth, and
lead strategic initiatives that grow AT&T’s brand. As the
AT&T Client Account Manager , you’ll lead, influence, and
inspire a team of B2B salespeople. Take charge of solving complex
client challenges and supporting your team with what they need.
Your role is absolutely crucial in enhancing customer satisfaction
and retention! Responsibilities of an AT&T Client Account
Manager include: Serve as a trusted advisor by interacting directly
with customers—answering inquiries, uncovering needs, and
presenting tailored solutions that highlight the value of
AT&T’s products and services. Leverage advanced knowledge of
AT&T’s offerings to recommend upgrades, bundle options, and
premium services that optimize the customer experience and maximize
account value. Play a hands-on role in onboarding, training, and
coaching new team members to meet sales performance standards and
uphold service excellence. Ensure accurate execution of sales
transactions, customer upgrades, and account modifications while
maintaining full compliance with AT&T policies and industry
regulations. Consistently meet or exceed sales and service KPIs by
utilizing relationship-building strategies and a customer-first
approach. Champion the integrity of the AT&T brand by adhering
to all operational, ethical, and legal guidelines across every
customer touchpoint.
Keywords: , Mentor , AT&T Client Account Manager, Accounting, Auditing , Cleveland, Ohio
